Politique d’expédition

Shipping Policy

At PawJoy, we work hard to deliver your order as quickly as possible.

Processing Time

Orders are processed within 1 to 3 business days after purchase.

Estimated Delivery Times

• Canada: 7 to 14 business days
• United States: 7 to 14 business days
• Europe: 7 to 16 business days
• Australia / New Zealand: 8 to 18 business days
• Other Countries: 10 to 20 business days

Tracking Information

Once your order has shipped, you will receive a tracking number by email.

Delays

Please note that shipping times are estimates and may be affected by customs, carrier delays, weather conditions, or peak seasons.

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout. PawJoy is not responsible for lost orders caused by incorrect addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us and we will help resolve the issue quickly.

Contact Us

For shipping questions, contact us at:

pawjoy.officiel@gmail.com